> Forest of True Sight > Questions & Answers Reload this Page need Anets email
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Old May 12, 2007, 03:40 PM // 15:40   #1
Academy Page
 
Join Date: Sep 2006
Location: Droks
Guild: CoN
Profession: W/Mo
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Default need Anets email

Iv been banned in gw on one of my accounts, and i havnt done anything wrong at least i dont think so.

i checked my email to see if anet emailed me saying why, and no email.

is there a email i can send a email to, so that i can sort out this problem?
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Old May 12, 2007, 03:53 PM // 15:53   #2
Jungle Guide
 
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Join Date: Feb 2007
Location: Montreal
Guild: [CDDR]
Profession: R/
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guildwars.com, support and tehn ask a question. This will redirect you to the PlayNC knowledge base from there you can submit a support ticket for GW.
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Old May 12, 2007, 03:55 PM // 15:55   #3
Furnace Stoker
 
Join Date: May 2005
Guild: The Seraphim Knights [TSK]
Profession: R/
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Goto support.guildwars.com and fill out a support ticket. Before you do though, think to yourself

1) did I buy gold from ebay, etc
2) did I have a 3rd party program running that simulates keyboard commands
3) do I have a keycatcher accidentally installed that may have allowed an outside party to hack my account

1 and 2 are against the EULA and I wish you luck in getting your account back, 3 if you can prove it is a whole other kettle of fish.
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Old May 12, 2007, 03:55 PM // 15:55   #4
Frost Gate Guardian
 
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Join Date: Jun 2006
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Go to http://guildwars.com/support/ choose your region and then select the "Ask a Question" link on the Support Center page.
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